Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
7.0
Location
8.3
Service
6.7
Dining
6.7
Guest reviews
7.2/10
based on 5 reviews
8.6
8.6/10 based on 566 reviews
Lionel
United Kingdom,
May
2024
7.6/10
The hotel offers fantastic views of the sea, mountains, and green corridors leading to the beach, pools, massage shacks, and restaurants. The rooms were not up to the usual high Thai standards of maintenance or decoration we have experienced at other resorts. The service was so helpful and accommodating, although some staff seemed disengaged. The location is outstanding with beautiful pools and easy access to the town, but there was an awful sewage smell in the vicinity. The dining experience was good but could have been more interesting. Overall, a mixed experience with some highlights and drawbacks.
Rooms
7.0
The rooms provide fantastic views of the sea, mountains, and green corridors but were not up to the usual high Thai standards of maintenance or decoration.
Service
8.0
The service was attentive and accommodating, although some staff seemed disengaged.
Location
8.0
The hotel is in an outstanding location with beautiful pools and easy access to the town, but there was an awful sewage smell in the vicinity.
Dining
7.0
The dining options were good but could have been more interesting.
Facilities
8.0
The facilities were adequate for a comfortable stay.
Percy
United Kingdom,
October
2023
7.0/10
The hotel offers spacious rooms overlooking the pool, needing some maintenance but are quite simple. The service was a mix of incredibly helpful and disengaged staff. The location is near the sea but let down by some service details. The dining experience was ok but with room for improvement. The facilities include two pools and beach access.
Rooms
7.0
The rooms were spacious but need maintenance.
Service
6.0
Service was a mix of incredibly helpful and disengaged staff.
Location
8.0
The location is near the sea but let down by some service details.
Dining
6.0
The dining experience was ok with room for improvement.
Facilities
8.0
Facilities include two pools and beach access.
Hilda
United Kingdom,
June
2023
7.2/10
The resort offers a mixed experience with its location being its strongest point, right on the beach at the peaceful end of Khao Lak. The rooms, while on the ground floor, need a serious paint job but were perfect for my stay. The service was friendly and efficient, although some staff seemed disengaged. The dining options were basic but adequate, and the facilities were satisfactory overall.
Rooms
7.0
The ground floor room was ideal for us despite needing a paint job.
Service
6.0
The service was a mix of friendly and efficient, but some staff members appeared disengaged.
Location
9.0
The best part is being right on the beach at the tranquil end of Khao Lak.
Dining
7.0
The dining options, while basic, were adequate for our needs.
Facilities
7.0
The facilities met our basic requirements during our stay.